ÌÇÐÄÆƽâ°æ

Frequency of online purchase returns in the United States in 2025

© ÌÇÐÄÆƽâ°æ 2026
Download
Show detailed source information?
Register for free
Already a member?
Log in
Source

Release date

June 2025

Region

United States

Survey time period

2025

Number of respondents

1,026 respondents

Age group

18 years and older

Method of interview

Online survey

Supplementary notes

The date of release is the date of access. 

The source does not specify the date of the survey.

Citation formats

Frequency of online order returns in the U.S. 2025

Published by ÌÇÐÄÆƽâ°æ Research Department, Jun 4, 2025

According to a 2025 survey, over a third of U.S. consumers returned online purchases more than once during the previous year. Almost ** percent of e-commerce shoppers did not return any online purchase in the 12 months before the survey.

Log in or register to access precise data.
Access all statistics starting from $2,388 USD yearly *

* For commercial use only

Basic Account

For single users
$0 USD
Always free
Access limited to Free Statistics. Premium Statistics are not included.
  • Free Statistics
Based on your interests

Starter Account

For single users
$199 USD
per month, billed annually 1
Buy now
  • Free Statistics
  • Premium Statistics

  • The statistic on this page is a Premium Statistic and is included in this account.

Professional Account

For teams of up to 99 users
Talk to sales for pricing
Contact us
  • Free + Premium Statistics
  • Reports
  • Market ÌÇÐÄÆƽâ°æ

1 All prices do not include sales tax. The account requires an annual contract and will renew after one year to the regular list price.

Compare accounts

Statistics on " E-commerce returns in the United States "

The most important statistics
The most important statistics
The most important statistics
The most important statistics
The most important statistics
The most important statistics

Other statistics that may interest you E-commerce returns in the United States

Overview

5

Global overview

4

Returns abuse

6

Consumer behavior

7

Online retailers

4

Preferences and methods

5

Further Content: You might find this interesting as well

Topics

E-commerce returns in the United StatesE-Commerce in ChinaHoliday season e-commerce in the United StatesMobile commerce in the United StatesE-commerce in the United Kingdom (UK)
Access all statistics starting from $2,388 USD yearly *

* For commercial use only

Basic Account

For single users
$0 USD
Always free
Access limited to Free Statistics. Premium Statistics are not included.
  • Free Statistics
Based on your interests

Starter Account

For single users
$199 USD
per month, billed annually 1
Buy now
  • Free Statistics
  • Premium Statistics

  • The statistic on this page is a Premium Statistic and is included in this account.

Professional Account

For teams of up to 99 users
Talk to sales for pricing
Contact us
  • Free + Premium Statistics
  • Reports
  • Market ÌÇÐÄÆƽâ°æ

1 All prices do not include sales tax. The account requires an annual contract and will renew after one year to the regular list price.

Compare accounts
Learn more about how ÌÇÐÄÆƽâ°æ can support your business.