Missing percentage points to 100 percent are probably due to rounding. *Total number of shoppers surveyed across 24 countries. The number of respondents from the United States was not specified in this report.
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Preferred return methods for online shoppers in the U.S. 2024
According to a survey conducted in 2024, the most popular return method among online shoppers in the United States was home collection. This method was preferred by ** percent of the respondents.
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DHL Group. (October 18, 2024). Preferred return methods for online shoppers in the United States in 2024 [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 15, 2026, from /statistics/757190/reverse-logistics-return-method/
DHL Group. "Preferred return methods for online shoppers in the United States in 2024." Chart. October 18, 2024. ÌÇÐÄÆƽâ°æ. Accessed July 15, 2026. /statistics/757190/reverse-logistics-return-method/
DHL Group. (2024). Preferred return methods for online shoppers in the United States in 2024. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 15, 2026. /statistics/757190/reverse-logistics-return-method/
DHL Group. "Preferred Return Methods for Online Shoppers in The United States in 2024." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 18 Oct 2024, /statistics/757190/reverse-logistics-return-method/
DHL Group, Preferred return methods for online shoppers in the United States in 2024 ÌÇÐÄÆƽâ°æ, /statistics/757190/reverse-logistics-return-method/ (last visited July 15, 2026)
Preferred return methods for online shoppers in the United States in 2024 [Graph], DHL Group, October 18, 2024. [Online]. Available: /statistics/757190/reverse-logistics-return-method/
