Key insights
- Amazon's market share
- %

Detailed statistics
Global e-commerce market share of leading e-retailers 2024
- Costs of return deliveries worldwide
- bn USD

Detailed statistics
Return deliveries - U.S. versus global costs 2015
- Costs of return deliveries in North America
- bn USD

Detailed statistics
Return deliveries - costs by region 2015-2019
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Current statistics on this topic
Recommended statistics
Overview
6
Overview
-
Parcel shipping volume worldwide 2013-2027

Parcel shipping volume worldwide 2013-2027
Global parcel shipping volume between 2013 and 2027 (in billion parcels)*
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Parcel shipping volume worldwide by country 2022

Parcel shipping volume worldwide by country 2022
Global parcel shipping volume in 2022, by selected country (in million parcels)*
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Global retail e-commerce sales 2022-2030

Global retail e-commerce sales 2022-2030
Retail e-commerce sales worldwide from 2022 to 2030 (in billion U.S. dollars)
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Worldwide online and offline retail sales share 2017-2030

Worldwide online and offline retail sales share 2017-2030
Share of online and offline sales worldwide from 2017 to 2030
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Global reverse logistics market size forecast 2022-2029

Global reverse logistics market size forecast 2022-2029
Projected size of the reverse logistics market worldwide from 2022 to 2029 (in billion U.S. dollars)*
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Return deliveries - costs by region 2015-2019

Return deliveries - costs by region 2015-2019
Costs of return deliveries worldwide in 2015 and 2019, by region (in billion U.S. dollars)
Segments
7
- Reverse logistics market size in North America 2015-2019
- Return deliveries - costs in U.S. 2017-2020
- Cost of online retail returns in the U.S. 2019-2024
- Cost of retail returns in the U.S. 2007-2024
- Reverse logistics market size in South America 2015-2019
- Reverse logistics market size in EMEA 2015-2019
- Reverse logistics market size in Asia-Pacific 2015-2019
Segments
-
Reverse logistics market size in North America 2015-2019

Reverse logistics market size in North America 2015-2019
Size of the reverse logistics market in North America from 2015 to 2019 (in billion U.S. dollars)
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Return deliveries - costs in U.S. 2017-2020

Return deliveries - costs in U.S. 2017-2020
Costs of return deliveries in the United States in 2017 and 2020 (in billion U.S. dollars)
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Cost of online retail returns in the U.S. 2019-2024

Cost of online retail returns in the U.S. 2019-2024
Cost of online retail merchandise returned in the United States from 2019 to 2024 (in billion U.S. dollars)
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Cost of retail returns in the U.S. 2007-2024

Cost of retail returns in the U.S. 2007-2024
Cost of retail merchandise returned in the United States from 2007 to 2024 (in billion U.S. dollars)
-
Reverse logistics market size in South America 2015-2019

Reverse logistics market size in South America 2015-2019
Size of the reverse logistics market in Latin/South America from 2015 to 2019 (in billion U.S. dollars)
-
Reverse logistics market size in EMEA 2015-2019

Reverse logistics market size in EMEA 2015-2019
Size of the reverse logistics market in EMEA from 2015 to 2019 (in billion U.S. dollars)
-
Reverse logistics market size in Asia-Pacific 2015-2019

Reverse logistics market size in Asia-Pacific 2015-2019
Size of the reverse logistics market in Asia-Pacific from 2015 to 2019 (in billion U.S. dollars)
Companies
7
- E-commerce companies planning to offer free returns 2021
- Global e-commerce market share of leading e-retailers 2024
- Alibaba's annual e-commerce revenue FY 2016-FY 2026, by region
- Rakuten Group quarterly domestic e-commerce GMS 2015-2024
- Amazon revenue 2005-2025
- eBay: annual net revenue in the United States 2013-2022
- Revenues of online retailer OTTO 2015/16-2025/26
Companies
-
E-commerce companies planning to offer free returns 2021

E-commerce companies planning to offer free returns 2021
Share of e-commerce companies planning on offering free returns in North America and Europe in 2021
-
Global e-commerce market share of leading e-retailers 2024

Global e-commerce market share of leading e-retailers 2024
E-commerce market share of leading e-retailers worldwide in 2024, based on GMV
-
Alibaba's annual e-commerce revenue FY 2016-FY 2026, by region

Alibaba's annual e-commerce revenue FY 2016-FY 2026, by region
Annual e-commerce revenue of Alibaba from financial year 2016 to 2026, by region (in million yuan)
-
Rakuten Group quarterly domestic e-commerce GMS 2015-2024

Rakuten Group quarterly domestic e-commerce GMS 2015-2024
Domestic e-commerce gross merchandise sales (GMS) of the Rakuten Group from 1st quarter 2015 to 4th quarter 2024 (in billion Japanese yen)
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Amazon revenue 2005-2025

Amazon revenue 2005-2025
Revenue of Amazon from 2005 to 2025 (in billion U.S. dollars)
-
eBay: annual net revenue in the United States 2013-2022

eBay: annual net revenue in the United States 2013-2022
eBay's annual net revenue in the United States from 2013 to 2022 (in million U.S. dollars)
-
Revenues of online retailer OTTO 2015/16-2025/26

Revenues of online retailer OTTO 2015/16-2025/26
E-commerce revenues of online retailer OTTO from 2015/16 to 2025/26 (in million euros)
Consumer behavior
6
- Leading incentives driving purchases among internet users shopping online 2020
- Methods used by global consumers to return an online purchase 2019
- Online shoppers' satisfaction with the returns process by country 2019
- Average product return rates among digital shoppers in Europe 2021
- Common reasons for returns in the world 2019
- Preferred return methods for online shoppers in the U.S. 2024
Consumer behavior
-
Leading incentives driving purchases among internet users shopping online 2020

Leading incentives driving purchases among internet users shopping online 2020
Leading reasons among internet users for purchasing a product when shopping online worldwide in 2020
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Methods used by global consumers to return an online purchase 2019

Methods used by global consumers to return an online purchase 2019
How did you return your online purchase?
-
Online shoppers' satisfaction with the returns process by country 2019

Online shoppers' satisfaction with the returns process by country 2019
Satisfaction of online shoppers with the returns process in 2019, by country
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Average product return rates among digital shoppers in Europe 2021

Average product return rates among digital shoppers in Europe 2021
Average return rate of products purchased online among consumers in selected countries in Europe in 2021, by age group
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Common reasons for returns in the world 2019

Common reasons for returns in the world 2019
Most common reason to return an online order in the world in 2019, by merchant type
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Preferred return methods for online shoppers in the U.S. 2024

Preferred return methods for online shoppers in the U.S. 2024
Preferred return methods for online shoppers in the United States in 2024
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