According to a 2025 survey, around of adults in the United States believed retailers make it easy to abuse flexible return policies. * respondents benefited from flexible return policies to use products to later return them. In addition, ** percent of adults over-purchased products to get free shipping with the intention to return items.
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Forter. (April 27, 2025). Consumers abuse behaviors regarding retail returns in the United States in 2024 [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved August 02, 2026, from /statistics/1615128/retail-returns-abuse-behaviors-in-the-united-states/
Forter. "Consumers abuse behaviors regarding retail returns in the United States in 2024." Chart. April 27, 2025. ÌÇÐÄÆƽâ°æ. Accessed August 02, 2026. /statistics/1615128/retail-returns-abuse-behaviors-in-the-united-states/
Forter. (2025). Consumers abuse behaviors regarding retail returns in the United States in 2024. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: August 02, 2026. /statistics/1615128/retail-returns-abuse-behaviors-in-the-united-states/
Forter. "Consumers Abuse Behaviors regarding Retail Returns in The United States in 2024." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 27 Apr 2025, /statistics/1615128/retail-returns-abuse-behaviors-in-the-united-states/
Forter, Consumers abuse behaviors regarding retail returns in the United States in 2024 ÌÇÐÄÆƽâ°æ, /statistics/1615128/retail-returns-abuse-behaviors-in-the-united-states/ (last visited August 02, 2026)
Consumers abuse behaviors regarding retail returns in the United States in 2024 [Graph], Forter, April 27, 2025. [Online]. Available: /statistics/1615128/retail-returns-abuse-behaviors-in-the-united-states/
