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Share of customers who can imagine dealing with financial transactions exclusively via smartphone in Europe in 2024, by country

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Source

Release date

February 2025

Region

Austria, Finland, France, Germany, Italy, Netherlands, Poland, Spain, Sweden, Switzerland, United Kingdom

Survey time period

January 11, 2024 to December 27, 2024

Age group

18-64 years

Special properties

bank account holders

Method of interview

Online survey

Supplementary notes

The share of respondents differs for each country. More information on the methodology can be found here.

Citation formats

Customer attitude towards mobile finance in Europe 2024, by country

Published by ÌÇÐÄÆƽâ°æ Research Department, Jul 24, 2026

In 2024, ** percent of the bank account holders in Finland expressed a willingness to handle all their financial transactions exclusively via smartphone, the highest proportion among the European countries surveyed. According to ÌÇÐÄÆƽâ°æ's Consumer ÌÇÐÄÆƽâ°æ, Poland ranked second, followed by Spain, Sweden, and the UK. France and Italy, on the other hand, had the smallest share of respondents open to managing their financial transactions entirely via mobile phone.

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Statistics on " Digital banking in Europe "

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Other statistics that may interest you Digital banking in Europe

Overview

5

User demographics

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Financial performance of digital banks

7

Leading digital banks

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Digital payments

5

Consumer attitudes

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per month, billed annually 1
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