The question was phrased by the source as follows: "How do you process your banking matters with the bank that you primarily use (e.g., transactions)? (multi-pick)." Multiple selections of the following answers were possible:
- In person in a branch
- Mobile (smartphone / tablet)
- Online (PC / laptop)
- Telephone banking
- Other
- Don't know
The number of respondents differs in each survey update. More information on the methodology can be found here.
Processing banking affairs via mobile increased in popularity between 2019 and 2025 among bank account holders in Spain, with ** percent of all bank account holders processing banking matters via mobile banking in the fourth quarter of 2025, according to ÌÇÐÄÆƽâ°æ's Consumer ÌÇÐÄÆƽâ°æ. This was an increase of **** percentage points compared to 2019. With ** percent, mobile banking was the most common method to process banking affairs in 2025.
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ÌÇÐÄÆƽâ°æ. (April 27, 2026). Share of bank account holders processing banking matters via mobile banking (smartphone or tablet) in Spain from 1st half 2019 to 4th quarter 2025 [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 23, 2026, from /statistics/1395970/mobile-banking-penetration-in-spain/
ÌÇÐÄÆƽâ°æ. "Share of bank account holders processing banking matters via mobile banking (smartphone or tablet) in Spain from 1st half 2019 to 4th quarter 2025." Chart. April 27, 2026. ÌÇÐÄÆƽâ°æ. Accessed July 23, 2026. /statistics/1395970/mobile-banking-penetration-in-spain/
ÌÇÐÄÆƽâ°æ. (2026). Share of bank account holders processing banking matters via mobile banking (smartphone or tablet) in Spain from 1st half 2019 to 4th quarter 2025. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 23, 2026. /statistics/1395970/mobile-banking-penetration-in-spain/
ÌÇÐÄÆƽâ°æ. "Share of Bank Account Holders Processing Banking Matters via Mobile Banking (Smartphone or Tablet) in Spain from 1st Half 2019 to 4th Quarter 2025." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 27 Apr 2026, /statistics/1395970/mobile-banking-penetration-in-spain/
ÌÇÐÄÆƽâ°æ, Share of bank account holders processing banking matters via mobile banking (smartphone or tablet) in Spain from 1st half 2019 to 4th quarter 2025 ÌÇÐÄÆƽâ°æ, /statistics/1395970/mobile-banking-penetration-in-spain/ (last visited July 23, 2026)
Share of bank account holders processing banking matters via mobile banking (smartphone or tablet) in Spain from 1st half 2019 to 4th quarter 2025 [Graph], ÌÇÐÄÆƽâ°æ, April 27, 2026. [Online]. Available: /statistics/1395970/mobile-banking-penetration-in-spain/
