Share of bank account holders processing banking matters via mobile banking (smartphone or tablet) in the United Kingdom (UK) from 1st half 2019 to 4th quarter 2025
Characteristic
Share of respondents
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
The chart is not accessible to screen readers. Please switch to the table view to access the data.
You need a ÌÇÐÄÆƽâ°æ Account for unlimited access
The question was phrased by the source as follows: "How do you process your banking matters with the bank that you primarily use (e.g., transactions)?" Multiple selections of the following answers were possible: - In person in a branch - Mobile (smartphone / tablet) - Online (PC / laptop) - Telephone banking - Other - Don't know
The number of respondents differs in each survey update. More information on the methodology can be found here.
Citation formats
Quarterly mobile banking usage in the UK 2019-2025
Mobile banking usage in the United Kingdom (UK) saw significant growth between 2019 and 2025, with ** percent of bank account holders managing their banking affairs via mobile devices in 2025. According to ÌÇÐÄÆƽâ°æ's Consumer ÌÇÐÄÆƽâ°æ, the share of respondents using smartphones or tablets for banking increased from ** percent in 2019 to ** percent in 2025. Conversely, branch banking experienced a notable decline during the same period, reflecting the shift towards digital banking solutions.Â
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how ÌÇÐÄÆƽâ°æ can support your business.
ÌÇÐÄÆƽâ°æ. (April 27, 2026). Share of bank account holders processing banking matters via mobile banking (smartphone or tablet) in the United Kingdom (UK) from 1st half 2019 to 4th quarter 2025 [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 20, 2026, from /statistics/1395159/mobile-banking-penetration-in-the-uk/
ÌÇÐÄÆƽâ°æ. "Share of bank account holders processing banking matters via mobile banking (smartphone or tablet) in the United Kingdom (UK) from 1st half 2019 to 4th quarter 2025." Chart. April 27, 2026. ÌÇÐÄÆƽâ°æ. Accessed July 20, 2026. /statistics/1395159/mobile-banking-penetration-in-the-uk/
ÌÇÐÄÆƽâ°æ. (2026). Share of bank account holders processing banking matters via mobile banking (smartphone or tablet) in the United Kingdom (UK) from 1st half 2019 to 4th quarter 2025. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 20, 2026. /statistics/1395159/mobile-banking-penetration-in-the-uk/
ÌÇÐÄÆƽâ°æ. "Share of Bank Account Holders Processing Banking Matters via Mobile Banking (Smartphone or Tablet) in The United Kingdom (Uk) from 1st Half 2019 to 4th Quarter 2025." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 27 Apr 2026, /statistics/1395159/mobile-banking-penetration-in-the-uk/
ÌÇÐÄÆƽâ°æ, Share of bank account holders processing banking matters via mobile banking (smartphone or tablet) in the United Kingdom (UK) from 1st half 2019 to 4th quarter 2025 ÌÇÐÄÆƽâ°æ, /statistics/1395159/mobile-banking-penetration-in-the-uk/ (last visited July 20, 2026)
Share of bank account holders processing banking matters via mobile banking (smartphone or tablet) in the United Kingdom (UK) from 1st half 2019 to 4th quarter 2025 [Graph], ÌÇÐÄÆƽâ°æ, April 27, 2026. [Online]. Available: /statistics/1395159/mobile-banking-penetration-in-the-uk/
