During a 2024 survey, roughly a third of responding consumers from Spain stated that good customer service and problem resolution were things they remembered about a brand when they had a good experience. Approximately a quarter cited agility and ease in the shopping process in the same context.
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EAE Business School. (February 28, 2024). Factors important in creating positive consumer experiences according to consumers in Spain as of February 2024 [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 22, 2026, from /statistics/1490104/factors-positive-consumer-experience-spain/
EAE Business School. "Factors important in creating positive consumer experiences according to consumers in Spain as of February 2024." Chart. February 28, 2024. ÌÇÐÄÆƽâ°æ. Accessed July 22, 2026. /statistics/1490104/factors-positive-consumer-experience-spain/
EAE Business School. (2024). Factors important in creating positive consumer experiences according to consumers in Spain as of February 2024. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 22, 2026. /statistics/1490104/factors-positive-consumer-experience-spain/
EAE Business School. "Factors Important in Creating Positive Consumer Experiences According to Consumers in Spain as of February 2024." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 28 Feb 2024, /statistics/1490104/factors-positive-consumer-experience-spain/
EAE Business School, Factors important in creating positive consumer experiences according to consumers in Spain as of February 2024 ÌÇÐÄÆƽâ°æ, /statistics/1490104/factors-positive-consumer-experience-spain/ (last visited July 22, 2026)
Factors important in creating positive consumer experiences according to consumers in Spain as of February 2024 [Graph], EAE Business School, February 28, 2024. [Online]. Available: /statistics/1490104/factors-positive-consumer-experience-spain/
