among consumers in Australia, Brazil, Canada, China, Denmark, France, Germany, Hong Kong, Ireland, India, Italy, Japan, Mexico, the Netherlands, New Zealand, the Philippines, Singapore, South Korea, Spain, Sweden, the United Arab Emirates, the United Kingdom, and the United States.
Method of interview
Online survey
Supplementary notes
* ÌÇÐÄÆƽâ°æ calculated 2023 figures based on the source's data.
** Number of respondents in 2024.
The source does not specify the age of the respondents or the number of respondents per surveyed territory.
Multiple answers were possible.
Citation formats
Consumers' leading concerns around brands using AI worldwide Q3 2023-Q3 2024
During a 2024 global survey, over **** (or ** percent) of responding consumers chose the lack of a human being to connect with as a concern around brands using artificial intelligence (AI), up from **** percent of the respondents a year earlier. Approximately ** percent mentioned job losses, while ** percent cited the misuse of their personal data.
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ÌÇÐÄÆƽâ°æ. (November 14, 2024). Consumers' leading concerns around brands using artificial intelligence (AI) worldwide in 3rd quarter 2023 and 3rd quarter 2024 [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 15, 2026, from /statistics/1536458/consumer-concern-brands-ai-usage/
ÌÇÐÄÆƽâ°æ. "Consumers' leading concerns around brands using artificial intelligence (AI) worldwide in 3rd quarter 2023 and 3rd quarter 2024." Chart. November 14, 2024. ÌÇÐÄÆƽâ°æ. Accessed July 15, 2026. /statistics/1536458/consumer-concern-brands-ai-usage/
ÌÇÐÄÆƽâ°æ. (2024). Consumers' leading concerns around brands using artificial intelligence (AI) worldwide in 3rd quarter 2023 and 3rd quarter 2024. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 15, 2026. /statistics/1536458/consumer-concern-brands-ai-usage/
ÌÇÐÄÆƽâ°æ. "Consumers' Leading Concerns around Brands Using Artificial Intelligence (Ai) Worldwide in 3rd Quarter 2023 and 3rd Quarter 2024." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 14 Nov 2024, /statistics/1536458/consumer-concern-brands-ai-usage/
ÌÇÐÄÆƽâ°æ, Consumers' leading concerns around brands using artificial intelligence (AI) worldwide in 3rd quarter 2023 and 3rd quarter 2024 ÌÇÐÄÆƽâ°æ, /statistics/1536458/consumer-concern-brands-ai-usage/ (last visited July 15, 2026)
Consumers' leading concerns around brands using artificial intelligence (AI) worldwide in 3rd quarter 2023 and 3rd quarter 2024 [Graph], ÌÇÐÄÆƽâ°æ, November 14, 2024. [Online]. Available: /statistics/1536458/consumer-concern-brands-ai-usage/
