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Share of consumers trusting AI to replace human interaction in 2024, by activity

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Source

Release date

May 2024

Region

Worldwide

Survey time period

January and February 2024

Number of respondents

20,662 consumers in 31 countries

Citation formats

Activities consumers trust AI with 2024

Published by ÌÇÐÄÆƽâ°æ Research Department, Jul 3, 2024

In 2024, ** percent of people answering a worldwide survey trusted artificial intelligence to replace human interaction when it came to assemble and present product information before a purchase. Another ** percent of them believed AI could effectively provide product recommendations.

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