| Characteristic | Share of respondents |
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Release date
November 2023
Region
Japan
Survey time period
September 2 to September 7, 2023
Number of respondents
1,000 respondents
Age group
20-59 years
Special properties
multiple answers possible
Method of interview
Online survey
Supplementary notes
Original question: 鈥淲hat are the factors that contribute to the improvement of a company's image and increasing the willingness to use its services and products?鈥
Respondents were people living in Tokyo, Kanagawa, Saitama, Chiba, Osaka, Aichi and Fukuoka Prefecture, who have made use of customer inquiry methods between January and September 2023.
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