| Characteristic | Share of respondents |
|---|---|
| - | - |
| - | - |
| - | - |
| - | - |
| - | - |
| - | - |
| - | - |
| - | - |
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Source
Sources
Release date
November 2023
More information
Region
Japan
Survey time period
September 2 to September 7, 2023
Number of respondents
1,000 respondents
Age group
20-59 years
Special properties
multiple answers allowed
Method of interview
Online survey
Supplementary notes
Original question: 鈥淲hat is your experience of using FAQ sites of companies?鈥
Respondents were people living in Tokyo, Kanagawa, Saitama, Chiba, Osaka, Aichi and Fukuoka Prefecture, who have made use of customer inquiry methods between January and September 2023.
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