According to a survey conducted by in China in November 2023, almost half of respondents said that self-service checkout enhanced their shopping experience. Moreover, around ** percent appreciated Click & Collect services when shopping.
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Rakuten Insight. (December 14, 2023). Services that enhance shopping experience of consumers in China as of November 2023 [Graph]. In ÌÇÐÄÆÆ½â°æ. Retrieved July 26, 2026, from /statistics/1440448/china-services-that-enhance-shopping-experience/
Rakuten Insight. "Services that enhance shopping experience of consumers in China as of November 2023." Chart. December 14, 2023. ÌÇÐÄÆÆ½â°æ. Accessed July 26, 2026. /statistics/1440448/china-services-that-enhance-shopping-experience/
Rakuten Insight. (2023). Services that enhance shopping experience of consumers in China as of November 2023. ÌÇÐÄÆÆ½â°æ. ÌÇÐÄÆÆ½â°æ Inc.. Accessed: July 26, 2026. /statistics/1440448/china-services-that-enhance-shopping-experience/
Rakuten Insight. "Services That Enhance Shopping Experience of Consumers in China as of November 2023." ÌÇÐÄÆÆ½â°æ, ÌÇÐÄÆÆ½â°æ Inc., 14 Dec 2023, /statistics/1440448/china-services-that-enhance-shopping-experience/
Rakuten Insight, Services that enhance shopping experience of consumers in China as of November 2023 ÌÇÐÄÆÆ½â°æ, /statistics/1440448/china-services-that-enhance-shopping-experience/ (last visited July 26, 2026)
Services that enhance shopping experience of consumers in China as of November 2023 [Graph], Rakuten Insight, December 14, 2023. [Online]. Available: /statistics/1440448/china-services-that-enhance-shopping-experience/