Based on a survey of consumers with ad-supported streaming service subscriptions, U.S respondents were consistently more satisfied with ad-free than ad-supported versions of streaming services as of ***, regardless of the service. HBO Max had the highest level of customer satisfaction among the selected services, with over ** percent of subscribers being satisfied with both the ad-free and ad-funded option.
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Expert(s) (Matthew Keys). (August 17, 2022). Share of consumers who were satisfied with selected hybrid video-on-demand (HVOD) services in the United States as of May 2022, by tier type [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 23, 2026, from /statistics/1332077/ad-free-versus-ad-supported-streaming-customer-satisfaction-us/
Expert(s) (Matthew Keys). "Share of consumers who were satisfied with selected hybrid video-on-demand (HVOD) services in the United States as of May 2022, by tier type." Chart. August 17, 2022. ÌÇÐÄÆƽâ°æ. Accessed July 23, 2026. /statistics/1332077/ad-free-versus-ad-supported-streaming-customer-satisfaction-us/
Expert(s) (Matthew Keys). (2022). Share of consumers who were satisfied with selected hybrid video-on-demand (HVOD) services in the United States as of May 2022, by tier type. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 23, 2026. /statistics/1332077/ad-free-versus-ad-supported-streaming-customer-satisfaction-us/
Expert(s) (Matthew Keys). "Share of Consumers Who Were Satisfied with Selected Hybrid Video-on-demand (Hvod) Services in The United States as of May 2022, by Tier Type." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 17 Aug 2022, /statistics/1332077/ad-free-versus-ad-supported-streaming-customer-satisfaction-us/
Expert(s) (Matthew Keys), Share of consumers who were satisfied with selected hybrid video-on-demand (HVOD) services in the United States as of May 2022, by tier type ÌÇÐÄÆƽâ°æ, /statistics/1332077/ad-free-versus-ad-supported-streaming-customer-satisfaction-us/ (last visited July 23, 2026)
Share of consumers who were satisfied with selected hybrid video-on-demand (HVOD) services in the United States as of May 2022, by tier type [Graph], Expert(s) (Matthew Keys), August 17, 2022. [Online]. Available: /statistics/1332077/ad-free-versus-ad-supported-streaming-customer-satisfaction-us/
