Statistics about Services in United States
Statistics
- Customers' waiting time before contacting companies using another channel U.S. 2017
- Channels which provide the fastest resolution from customer service U.S. 2015-2017
- Benefits associated with using customer service by communication channel U.S. 2017
- Ways in which customers communicated with businesses in the past 12 months U.S. 2017
- Response time in customer service by communication channel U.S. 2017
- Potential blockers to using chatbots in U.S. 2017
- Chatbots: usage benefits customers expect to enjoy by generation U.S. 2017
- Chatbots: usage benefits customers expect to enjoy U.S. 2017
- Ways in which customers predict they would use a chatbot U.S. 2017
- Chatbot users who want to be able to connect to a live agent by generation U.S. 2017
- U.S. customers who found their customer service experience good by channel 2016-2017
- Primary causes of customer service frustration in U.S. 2017
- Customers by if they favor brands with a customer service portal U.S.& worldwide 2017
- Share of customers by search engine usage to answer questions U.S.& worldwide 2017
- Share of customers by if they have used a self-service portal U.S.& worldwide 2017
- Share of customers by if self-service helped with their issue U.S.& worldwide 2017
- Customers' opinion: using social media to praise a brand in U.S. & worldwide 2017
- Customer service: using social media to complain about a brand U.S.& worldwide 2017
- Customers' opinion: using social media to ask a customer service question 2017
- Customer service effectiveness on social media in U.S. and worldwide 2017
- Share of customers by if companies responded to their questions on social media 2017
- Effectiveness of customer service chatbots at resolving customers' issues 2017
- Spending in the workplace training industry in North America by type 2015-2017
- Number of people working in coworking spaces in U.S. 2015-2022
- Number of coworking spaces in U.S. 2007-2022
- Men's hair services sales growth U.S. 2016
- Hair coloring services sales growth U.S. 2016
- Hair coloring services sales share U.S. 2016, by type
- Hair services sales share U.S. 2016
- Average price per word for translations in the U.S. 2016, by language
- Number of memberships on Angie's List 2012-2016
- Job satisfaction of U.S. employees 2016, by recognition program
- Job satisfaction of U.S. employees by frequency of supervisors' recognition 2016
- Number of cemeteries in the U.S. in 2016, by type
- Size of the deathcare market in the U.S. in 2016, by segment
- Ways U.S. companies are trying to raise employees' advanced manufacturing skills 2016
- Opinion: employees with additional qualifications will improve business U.S. 2016
- Opinion: providing training opportunities will improve employee morale U.S. 2016
- Opinion: training opportunities give big businesses a competitive advantage U.S. 2016
- U.S. Small business owners' willingness to subsidize employee training costs 2016
- U.S. small business owners who offer employees internal training platforms 2016
- U.S. small business owners who offer employees external training platforms 2016
- U.S. small business owners willingness to reward upskilling with pay-raises 2016
- Willingness of U.S. employers to give employees information about trainings 2016
- Promotion gender distribution in the best 50 law firms for women in the U.S. 2016
- Growth of coworking centers in leading U.S. cities 2016
- Forecast: revenue certified public accountant offices US 2008-2020
- Forecast: revenue payroll services US 2008-2020
- Forecast: revenue private mail centers US 2008-2020
- Integrations of online techniques in workplace L&D practices in the U.S. 2016
- Annoying tasks preferred to calling customer service in the U.S. 2015, by generation
- Size of the legal market in the U.S. 2016, by category
- Quarterly confidence index of the legal industry in the U.S. 2014-2015
- Corporate legal affairs spending in the U.S. 2001-2014
- Number of Allied Barton employees from 2009 to 2013
- Revenue of debt collection agencies in the U.S., 2008-2013
- Revenue of security alarm services in the U.S., 2008-2013
- Revenue of trade show & conference planning in the U.S., 2008-2013
- Revenue of credit bureaus & rating agencies in the U.S., 2009-2014
- Revenue of public relations firms in the U.S., 2008-2013
- Revenue of tax preparation services in the U.S., 2008-2013
- Revenue of payroll & bookkeeping services in the U.S., 2008-2013
- Revenue of conveyancing services in the U.S., 2008-2013
- Revenue of law firms in the U.S., 2009-2014
- Major markets of the U.S. laundromats industry 2011
- Revenue of the U.S. laundromats industry 2002-2016
- Wages of the U.S. laundromats industry 2002-2016
- Products and services segmentation U.S. laundromats industry 2011
- U.S. consumers' reasons not to spend extra for excellent customer service 2012
- U.S. consumers' communication channels for difficult service inquiries 2012
- U.S. temporary employment as percentage of total of nonfarm employment 2010
- How American employees plan to spend their year-end bonus 2011
- U.S. leading accounting firms - Personnel
- Annual wage of customer service employees at U.S. government agencies 2014-2025
- Contact center employees in the United States 2014-2025
- Likelihood of customer care contact U.S. 2024, by channel and generation
- Impact of AI on customer info experience at contact centers U.S. 2023
- Number of jobs created in the U.S. call center industry by region U.S. 2016-2024
- States with the highest wages in telemarketing in the U.S. 2024
- Customer service employees at government agencies in U.S. 2014-2023
- Frequency of AI workspace monitoring uses at contact centers U.S. 2023
- Uses of AI workspace monitoring at contact centers North America 2023
- Impact of AI on workspace monitoring at contact centers U.S. 2023
- Impact of AI on feedback at contact centers U.S. 2023
- Impact of AI on training at contact centers U.S. 2023
- Planned GenAI investment areas in customer care U.S. 2024
- Challenges to customer care GenAI investment U.S. 2024
- Impact of GenAI on customer experience at contact centers worldwide 2024
- Impact of GenAI use at contact centers worldwide 2024
- GenAI use at contact centers worldwide 2024
- States with the highest employment in telemarketing in the U.S. 2023
- Government contact center satisfaction index in the U.S. 2010-2020
- Issue resolution prior to contacting customer service in the U.S. by sector 2020
- Gender distribution of telemarketers in the U.S. 2018
- Current chatbot ability in U.S., Canada & U.K. 2019
- U.S. government contact center satisfaction index by sector 2014-2019
- Government contact center satisfaction index in the U.S. by contact method 2019
- U.S. government transparency index 2011-2019
- Communication channels preferred to contact customer service by age 2018
- Communication channels preferred to contact customer service by country 2018