In 2023, 31 percent of shoppers considered online free returns important in Italy. The figure increased compared to 2018, when only nine percent of Italian shoppers included free return of online purchases in the most relevant online shopping criteria.
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DPD. (January 30, 2023). Importance of free return to online shoppers in Italy between 2018 and 2023 [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 28, 2026, from /statistics/971743/importance-of-free-return-in-italy/
DPD. "Importance of free return to online shoppers in Italy between 2018 and 2023." Chart. January 30, 2023. ÌÇÐÄÆƽâ°æ. Accessed July 28, 2026. /statistics/971743/importance-of-free-return-in-italy/
DPD. (2023). Importance of free return to online shoppers in Italy between 2018 and 2023. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 28, 2026. /statistics/971743/importance-of-free-return-in-italy/
DPD. "Importance of Free Return to Online Shoppers in Italy between 2018 and 2023." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 30 Jan 2023, /statistics/971743/importance-of-free-return-in-italy/
DPD, Importance of free return to online shoppers in Italy between 2018 and 2023 ÌÇÐÄÆƽâ°æ, /statistics/971743/importance-of-free-return-in-italy/ (last visited July 28, 2026)
Importance of free return to online shoppers in Italy between 2018 and 2023 [Graph], DPD, January 30, 2023. [Online]. Available: /statistics/971743/importance-of-free-return-in-italy/
