A survey conducted in Italy in 2024 shows the levels of importance that consumers give to having good chatbots. Over ** percent of the respondents consider having a good chatbot service either important or very important, the majority when compared to the **** percent who did not think this service is significant.Â
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ServiceNow. (August 27, 2024). Importance of a good chatbot service in Italy in 2024 [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 23, 2026, from /statistics/1489504/italy-chatbot-importance-customer-service/
ServiceNow. "Importance of a good chatbot service in Italy in 2024." Chart. August 27, 2024. ÌÇÐÄÆƽâ°æ. Accessed July 23, 2026. /statistics/1489504/italy-chatbot-importance-customer-service/
ServiceNow. (2024). Importance of a good chatbot service in Italy in 2024. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 23, 2026. /statistics/1489504/italy-chatbot-importance-customer-service/
ServiceNow. "Importance of a Good Chatbot Service in Italy in 2024." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 27 Aug 2024, /statistics/1489504/italy-chatbot-importance-customer-service/
ServiceNow, Importance of a good chatbot service in Italy in 2024 ÌÇÐÄÆƽâ°æ, /statistics/1489504/italy-chatbot-importance-customer-service/ (last visited July 23, 2026)
Importance of a good chatbot service in Italy in 2024 [Graph], ServiceNow, August 27, 2024. [Online]. Available: /statistics/1489504/italy-chatbot-importance-customer-service/
