According to a survey released in 2024, most consumers are influenced by product recommendations chatbots gave them. 36 percent of shoppers reported to always be influenced by chatbots in buying decisions, while another 25 percent of respondents stated that this happened frequently.
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how ÌÇÐÄÆƽâ°æ can support your business.
Tidio. (October 17, 2024). Chatbot recommendations influencing purchase decisions in 2024, by frequency [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 16, 2026, from /statistics/1538267/chatbot-influence-on-purchase-decisions/
Tidio. "Chatbot recommendations influencing purchase decisions in 2024, by frequency." Chart. October 17, 2024. ÌÇÐÄÆƽâ°æ. Accessed July 16, 2026. /statistics/1538267/chatbot-influence-on-purchase-decisions/
Tidio. (2024). Chatbot recommendations influencing purchase decisions in 2024, by frequency. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 16, 2026. /statistics/1538267/chatbot-influence-on-purchase-decisions/
Tidio. "Chatbot Recommendations Influencing Purchase Decisions in 2024, by Frequency." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 17 Oct 2024, /statistics/1538267/chatbot-influence-on-purchase-decisions/
Tidio, Chatbot recommendations influencing purchase decisions in 2024, by frequency ÌÇÐÄÆƽâ°æ, /statistics/1538267/chatbot-influence-on-purchase-decisions/ (last visited July 16, 2026)
Chatbot recommendations influencing purchase decisions in 2024, by frequency [Graph], Tidio, October 17, 2024. [Online]. Available: /statistics/1538267/chatbot-influence-on-purchase-decisions/
