A 2024 survey revealed that the primary complaint regarding cross-border online purchases was the speed of delivery, cited by ** percent of respondents. A similar percentage of respondents also highlighted damage to the product or package.
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IPC. (January 17, 2025). Main complaints regarding cross-border online shopping delivery worldwide in 2024 [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 20, 2026, from /statistics/1472016/main-complaints-about-cross-border-delivery/
IPC. "Main complaints regarding cross-border online shopping delivery worldwide in 2024." Chart. January 17, 2025. ÌÇÐÄÆƽâ°æ. Accessed July 20, 2026. /statistics/1472016/main-complaints-about-cross-border-delivery/
IPC. (2025). Main complaints regarding cross-border online shopping delivery worldwide in 2024. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 20, 2026. /statistics/1472016/main-complaints-about-cross-border-delivery/
IPC. "Main Complaints regarding Cross-border Online Shopping Delivery Worldwide in 2024." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 17 Jan 2025, /statistics/1472016/main-complaints-about-cross-border-delivery/
IPC, Main complaints regarding cross-border online shopping delivery worldwide in 2024 ÌÇÐÄÆƽâ°æ, /statistics/1472016/main-complaints-about-cross-border-delivery/ (last visited July 20, 2026)
Main complaints regarding cross-border online shopping delivery worldwide in 2024 [Graph], IPC, January 17, 2025. [Online]. Available: /statistics/1472016/main-complaints-about-cross-border-delivery/
