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Main logistic improvements online shoppers want while buying online worldwide in 2026

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Source

Release date

May 2026

Region

Worldwide

Survey time period

December 2025 to February 2026

Number of respondents

29,000 online shoppers in 29 countries*

Supplementary notes

*Respondents made at least one online purchase within the three months before the survey. The survey was conducted across the following countries:

  • Argentina, Australia, Austria, Belgium, Brazil, Canada, China, the Czech Republic, Denmark, France, Germany, India, Italy, Malaysia, Morocco, the Netherlands, Nigeria, Poland, Portugal, Saudi Arabia, South Africa, Spain, Sweden, Switzerland, Thailand, Turkey, the United Arab Emirates, the United Kingdom, and the United States.

Citation formats

Top logistic changes shoppers want while buying online worldwide 2026

Published by ÌÇÐÄÆƽâ°æ Research Department, Jun 5, 2026

When asked about what improvements online shoppers want, **** percent mentioned faster delivery, according to a 2026 survey. ** of online shoppers would like personalized delivery and return windows and more parcel shops and locker locations.

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Statistics on " E-commerce delivery preferences worldwide "

The most important statistics
The most important statistics
The most important statistics
The most important statistics
The most important statistics

Other statistics that may interest you E-commerce delivery preferences worldwide

Overview

5

Delivery cost & speed

5

Delivery experience

5

Order returns

5

Sustainability

7

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Topics

E-commerce delivery preferences worldwideCourier, express and parcel (CEP) market in the United StatesSustainabilitySustainability in the tech industryRestaurant delivery in the U.S.
Access all statistics starting from $2,388 USD yearly *

* For commercial use only

Basic Account

For single users
$0 USD
Always free
Access limited to Free Statistics. Premium Statistics are not included.
  • Free Statistics
Based on your interests

Starter Account

For single users
$199 USD
per month, billed annually 1
Buy now
  • Free Statistics
  • Premium Statistics

  • The statistic on this page is a Premium Statistic and is included in this account.

Professional Account

For teams of up to 99 users
Talk to sales for pricing
Contact us
  • Free + Premium Statistics
  • Reports
  • Market ÌÇÐÄÆƽâ°æ

1 All prices do not include sales tax. The account requires an annual contract and will renew after one year to the regular list price.

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