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Share of consumers anticipating free delivery to become more important in their online shopping worldwide in 2024

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Sources

Release date

January 2025

Region

Worldwide

Survey time period

September 2023

Number of respondents

31,000 respondents in 37 countries

Special properties

online shoppers who bought goods online at least once in the last three months and made a cross-border online purchase in the last year

Method of interview

Online Access Panel

Supplementary notes

* Figures have been rounded.

Sample size between 100 to 1,000 respondents per country.

Citation formats

Consumers expecting free delivery to become more important in online purchases 2024

Published by ÌÇÐÄÆƽâ°æ Research Department, Apr 16, 2025

In a 2024 survey, approximately out of ten shoppers agreed that free shipping would gain importance in their cross-border and domestic online purchases. Nearly half of these respondents strongly agreed with the statement.

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Statistics on " E-commerce delivery preferences worldwide "

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Other statistics that may interest you E-commerce delivery preferences worldwide

Overview

5

Delivery cost & speed

5

Delivery experience

5

Order returns

5

Sustainability

7

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Topics

E-commerce delivery preferences worldwideCourier, express and parcel (CEP) market in the United StatesSustainabilitySustainability in the tech industryRestaurant delivery in the U.S.
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* For commercial use only

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For single users
$0 USD
Always free
Access limited to Free Statistics. Premium Statistics are not included.
  • Free Statistics
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Starter Account

For single users
$199 USD
per month, billed annually 1
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  • Premium Statistics

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For teams of up to 99 users
Talk to sales for pricing
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