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Importance of businesses replying to online reviews in Europe 2024

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Source

Release date

April 2024

Region

Austria, Europe, France, Germany, Italy, Switzerland

Survey time period

2024

Number of respondents

750 respondents

Supplementary notes

750 respondents across Germany, Austria, Switzerland, France, and Italy.

Citation formats

Importance of replying to online reviews in Europe 2024

Published by
F. Watty,
Jun 13, 2024

A survey carried out in five European countries in 2024 showed that most consumers wished businesses replied to online reviews. About ** percent of respondents considered this action extremely important and ** percent of them saw it as very important.

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