In 2025, the share of returned items purchased online in Europe was **** percent, a slight decrease from 2024. In 2027, the share of online purchase returns was expected to increase to **** percent.
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Polski Instytut Transportu Drogowego. (March 30, 2024). Online return rate in e-commerce in Europe from 2023 to 2027 [Graph]. In ÌÇÐÄÆÆ½â°æ. Retrieved July 18, 2026, from /statistics/1613605/online-returns-e-commerce-europe/
Polski Instytut Transportu Drogowego. "Online return rate in e-commerce in Europe from 2023 to 2027." Chart. March 30, 2024. ÌÇÐÄÆÆ½â°æ. Accessed July 18, 2026. /statistics/1613605/online-returns-e-commerce-europe/
Polski Instytut Transportu Drogowego. (2024). Online return rate in e-commerce in Europe from 2023 to 2027. ÌÇÐÄÆÆ½â°æ. ÌÇÐÄÆÆ½â°æ Inc.. Accessed: July 18, 2026. /statistics/1613605/online-returns-e-commerce-europe/
Polski Instytut Transportu Drogowego. "Online Return Rate in E-commerce in Europe from 2023 to 2027." ÌÇÐÄÆÆ½â°æ, ÌÇÐÄÆÆ½â°æ Inc., 30 Mar 2024, /statistics/1613605/online-returns-e-commerce-europe/
Polski Instytut Transportu Drogowego, Online return rate in e-commerce in Europe from 2023 to 2027 ÌÇÐÄÆÆ½â°æ, /statistics/1613605/online-returns-e-commerce-europe/ (last visited July 18, 2026)
Online return rate in e-commerce in Europe from 2023 to 2027 [Graph], Polski Instytut Transportu Drogowego, March 30, 2024. [Online]. Available: /statistics/1613605/online-returns-e-commerce-europe/