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Main areas of online shopping experience artificial intelligence (AI) will likely improve as of 2023

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Sources

Release date

September 2023

Region

Worldwide

Survey time period

May 1 to 15, 2023

Number of respondents

6,023 consumers*

Supplementary notes

The survey sample included consumers across the following markets: United States, United Kingdom, France, Germany, Australia, and Japan.

Citation formats

Consumers believing AI will improve online shopping 2023

Published by
F. Watty,
Oct 24, 2023

Shopping online is being disrupted by artificial intelligence (AI). In 2023, consumers from *** countries outlined they key areas of shopping experience likely to be improved by AI tools. One in *** respondents believed price comparisons will work better, while ** percent of surveyed consumers mentioned online search for shopping deals. Lastly, AI will display relevant offerings according to ** percent of consumers.

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Topics

Artificial intelligence (AI) in e-commerceArtificial intelligence (AI) use in marketing Artificial intelligence (AI) use in marketing in the UKArtificial intelligence in B2B e-commerceArtificial intelligence (AI) in e-commerce in France
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