Free returns and fast refunds are among the most important factors for Romanian consumers in regard to returning products purchased online. According to a survey conducted in 2021, 76 percent of online shoppers stated they would like free returns, and 74 percent prompt refunds.
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GPeC. (February 22, 2022). Preferences regarding the product return process for online consumers in Romania in 2021 [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 22, 2026, from /statistics/1364440/romania-online-product-return-process-preferences/
GPeC. "Preferences regarding the product return process for online consumers in Romania in 2021." Chart. February 22, 2022. ÌÇÐÄÆƽâ°æ. Accessed July 22, 2026. /statistics/1364440/romania-online-product-return-process-preferences/
GPeC. (2022). Preferences regarding the product return process for online consumers in Romania in 2021. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 22, 2026. /statistics/1364440/romania-online-product-return-process-preferences/
GPeC. "Preferences regarding The Product Return Process for Online Consumers in Romania in 2021." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 22 Feb 2022, /statistics/1364440/romania-online-product-return-process-preferences/
GPeC, Preferences regarding the product return process for online consumers in Romania in 2021 ÌÇÐÄÆƽâ°æ, /statistics/1364440/romania-online-product-return-process-preferences/ (last visited July 22, 2026)
Preferences regarding the product return process for online consumers in Romania in 2021 [Graph], GPeC, February 22, 2022. [Online]. Available: /statistics/1364440/romania-online-product-return-process-preferences/
