*Respondents made at least one online purchase within the three months before the survey.
Only Dutch respondents were filtered out for this statistic. The survey was conducted across the 29 following countries:
Argentina, Australia, Austria, Belgium, Brazil, Canada, China, the Czech Republic, Denmark, France, Germany, India, Italy, Malaysia, Morocco, the Netherlands, Nigeria, Poland, Portugal, Saudi Arabia, South Africa, Spain, Sweden, Switzerland, Thailand, Turkey, the United Arab Emirates, the United Kingdom, and the United States.
Citation formats
Favorite return methods for online purchases in Netherlands 2026
A 2026 study indicated that return of online purchases on parcel shops was the preferred method for Dutch shoppers. According to the study findings, **Â percent of shoppers in the Netherlands favored home collection as a return method for products bought online.
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DHL Group. (May 20, 2026). Return method preferences among online shoppers in the Netherlands in 2026 [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 15, 2026, from /statistics/1613600/preferred-online-purchase-return-methods-in-netherlands/
DHL Group. "Return method preferences among online shoppers in the Netherlands in 2026." Chart. May 20, 2026. ÌÇÐÄÆƽâ°æ. Accessed July 15, 2026. /statistics/1613600/preferred-online-purchase-return-methods-in-netherlands/
DHL Group. (2026). Return method preferences among online shoppers in the Netherlands in 2026. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 15, 2026. /statistics/1613600/preferred-online-purchase-return-methods-in-netherlands/
DHL Group. "Return Method Preferences among Online Shoppers in The Netherlands in 2026." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 20 May 2026, /statistics/1613600/preferred-online-purchase-return-methods-in-netherlands/
DHL Group, Return method preferences among online shoppers in the Netherlands in 2026 ÌÇÐÄÆƽâ°æ, /statistics/1613600/preferred-online-purchase-return-methods-in-netherlands/ (last visited July 15, 2026)
Return method preferences among online shoppers in the Netherlands in 2026 [Graph], DHL Group, May 20, 2026. [Online]. Available: /statistics/1613600/preferred-online-purchase-return-methods-in-netherlands/
