According to a survey conducted by in Hong Kong in November 2023, around ** percent of respondents said that they prefer to go to a store to return items they purchased online. Less than ** percent of the respondents preferred using postal services for the online purchase returns.
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Rakuten Insight. (December 14, 2023). Preferred return methods for a product purchased online among consumers in Hong Kong as of November 2023 [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 20, 2026, from /statistics/1440521/hong-kong-preferred-online-shopping-return-methods/
Rakuten Insight. "Preferred return methods for a product purchased online among consumers in Hong Kong as of November 2023." Chart. December 14, 2023. ÌÇÐÄÆƽâ°æ. Accessed July 20, 2026. /statistics/1440521/hong-kong-preferred-online-shopping-return-methods/
Rakuten Insight. (2023). Preferred return methods for a product purchased online among consumers in Hong Kong as of November 2023. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 20, 2026. /statistics/1440521/hong-kong-preferred-online-shopping-return-methods/
Rakuten Insight. "Preferred Return Methods for a Product Purchased Online among Consumers in Hong Kong as of November 2023." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 14 Dec 2023, /statistics/1440521/hong-kong-preferred-online-shopping-return-methods/
Rakuten Insight, Preferred return methods for a product purchased online among consumers in Hong Kong as of November 2023 ÌÇÐÄÆƽâ°æ, /statistics/1440521/hong-kong-preferred-online-shopping-return-methods/ (last visited July 20, 2026)
Preferred return methods for a product purchased online among consumers in Hong Kong as of November 2023 [Graph], Rakuten Insight, December 14, 2023. [Online]. Available: /statistics/1440521/hong-kong-preferred-online-shopping-return-methods/
