| Characteristic | Share of customers |
|---|---|
| I think it is reassuring/comforting to know who will deliver my parcel | 44% |
| I would like to choose one which guarantees a good delivery service | 34% |
| I have preferences when it comes to delivery companies | 27% |
| I had bad experience(s) with a specific delivery company and try to avoid using it | 27% |
| If possible I would like to choose one which offers environmentally friendly delivery alternatives | 18% |
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Source
Source
Release date
March 2024
More information
Region
Romania
Survey time period
2023
Number of respondents
444 respondents
Age group
18-70 years
Special properties
Regular e-shoppers
Method of interview
Online interview
Supplementary notes
Base: think that it is important to know the delivery company before finalizing the purchase
Several answers are allowed.
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