This question was phrased by the source as follows: "Based on Which of these kinds of articles have you sent back after an online order in the past 12 months?"
*Number of respondents in Q1 2026. The number of respondents varies by survey.
Each update contains the interviews of the last 12 months. If you are looking for further details you can find more information in the methodology for the ÌÇÐÄÆÆ½â°æ Consumer ÌÇÐÄÆÆ½â°æ.
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Internet users returning online purchases in the United States Q1 2022-Q1 2026
According to a survey in the first quarter of 2026, ** percent of internet users returned an online purchase in the precious 12 months. This represents an increase of **** percentage points since the first quarter of 2025.
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ÌÇÐÄÆÆ½â°æ Consumer ÌÇÐÄÆÆ½â°æ, & ÌÇÐÄÆÆ½â°æ. (May 13, 2026). Share of internet users returning online orders in the previous 12 months in the United States from 1st quarter 2022 to 1st quarter 2026 [Graph]. In ÌÇÐÄÆÆ½â°æ. Retrieved July 28, 2026, from /forecasts/1614281/online-purchase-returns-in-the-united-states/
ÌÇÐÄÆÆ½â°æ Consumer ÌÇÐÄÆÆ½â°æ, und ÌÇÐÄÆÆ½â°æ. "Share of internet users returning online orders in the previous 12 months in the United States from 1st quarter 2022 to 1st quarter 2026." Chart. May 13, 2026. ÌÇÐÄÆÆ½â°æ. Accessed July 28, 2026. /forecasts/1614281/online-purchase-returns-in-the-united-states/
ÌÇÐÄÆÆ½â°æ Consumer ÌÇÐÄÆÆ½â°æ, ÌÇÐÄÆÆ½â°æ. (2026). Share of internet users returning online orders in the previous 12 months in the United States from 1st quarter 2022 to 1st quarter 2026. ÌÇÐÄÆÆ½â°æ. ÌÇÐÄÆÆ½â°æ Inc.. Accessed: July 28, 2026. /forecasts/1614281/online-purchase-returns-in-the-united-states/
ÌÇÐÄÆÆ½â°æ Consumer ÌÇÐÄÆÆ½â°æ, and ÌÇÐÄÆÆ½â°æ. "Share of Internet Users Returning Online Orders in The Previous 12 Months in The United States from 1st Quarter 2022 to 1st Quarter 2026." ÌÇÐÄÆÆ½â°æ, ÌÇÐÄÆÆ½â°æ Inc., 13 May 2026, /forecasts/1614281/online-purchase-returns-in-the-united-states/
ÌÇÐÄÆÆ½â°æ Consumer ÌÇÐÄÆÆ½â°æ & ÌÇÐÄÆÆ½â°æ, Share of internet users returning online orders in the previous 12 months in the United States from 1st quarter 2022 to 1st quarter 2026 ÌÇÐÄÆÆ½â°æ, /forecasts/1614281/online-purchase-returns-in-the-united-states/ (last visited July 28, 2026)
Share of internet users returning online orders in the previous 12 months in the United States from 1st quarter 2022 to 1st quarter 2026 [Graph], ÌÇÐÄÆÆ½â°æ Consumer ÌÇÐÄÆÆ½â°æ, & ÌÇÐÄÆÆ½â°æ, May 13, 2026. [Online]. Available: /forecasts/1614281/online-purchase-returns-in-the-united-states/