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Leading aspects that shoppers worldwide would change about their online shopping experience in 2023

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Sources

Release date

June 2023

Region

Worldwide

Survey time period

April 6 to 20, 2023

Number of respondents

31,647 respondents

Method of interview

Online survey

Supplementary notes

The study was conducted in the following 18 countries: the United Kingdom, United States, France, Spain, China, Japan, Australia, Brazil, Argentina, Mexico, Colombia, India, Poland, United Arab Emirates, Netherlands, Germany, South Africa, and Thailand.

Citation formats

Main aspects global shoppers would change about online shopping 2023

Published by ÌÇÐÄÆƽâ°æ Research Department, Jun 27, 2023

A survey conducted in early 2023 revealed that faster delivery was the top aspect that shoppers globally would change about their online shopping experience, named by ** percent of respondents. Free returns came in second place, cited by percent of consumers surveyed, followed by a credible reviews with *** percent.

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