C-suite executives from global companies in the United States, United Kingdom, France, Japan, and the Netherlands.
Supplementary notes
Survey respondents were located in the United States, United Kingdom, France, Japan, and the Netherlands. All surveyed businesses (outside of the public sector) with at least 500 million U.S. dollars in annual revenues, 73 percent with over one billion U.S. dollars.
Citation formats
Reasons for investing in hybrid marketing experiences worldwide 2021
According to a survey carried out in April 2021 among C-suite executives from global companies in the U.S., UK, France, Japan, and the Netherlands, ** percent of respondents said they were investing in hybrid experiences to make offerings more innovative and to increase the personalization of their products and services. The goal of helping people feel more connected was cited by ** percent of respondents, while ** percent said they aimed to offer more inclusive experiences.
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Deloitte. (October 19, 2021). Reasons for investing in hybrid (physical and digital) marketing experiences according to executives worldwide as of April 2021 [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 26, 2026, from /statistics/1282780/reasons-invest-hybrid-experiences/
Deloitte. "Reasons for investing in hybrid (physical and digital) marketing experiences according to executives worldwide as of April 2021." Chart. October 19, 2021. ÌÇÐÄÆƽâ°æ. Accessed July 26, 2026. /statistics/1282780/reasons-invest-hybrid-experiences/
Deloitte. (2021). Reasons for investing in hybrid (physical and digital) marketing experiences according to executives worldwide as of April 2021. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 26, 2026. /statistics/1282780/reasons-invest-hybrid-experiences/
Deloitte. "Reasons for Investing in Hybrid (Physical and Digital) Marketing Experiences According to Executives Worldwide as of April 2021." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 19 Oct 2021, /statistics/1282780/reasons-invest-hybrid-experiences/
Deloitte, Reasons for investing in hybrid (physical and digital) marketing experiences according to executives worldwide as of April 2021 ÌÇÐÄÆƽâ°æ, /statistics/1282780/reasons-invest-hybrid-experiences/ (last visited July 26, 2026)
Reasons for investing in hybrid (physical and digital) marketing experiences according to executives worldwide as of April 2021 [Graph], Deloitte, October 19, 2021. [Online]. Available: /statistics/1282780/reasons-invest-hybrid-experiences/
