among participants working in areas including marketing, customer experience, and operations at companies of all sizes
Method of interview
Online survey
Supplementary notes
Role of respondents distributed as 51.1 percent working in marketing, 15.8 percent in customer experience, 10 percent in operations, 23.1 percent in other categories. Survey question: "What technology do you use?"
Citation formats
Video calling technologies used for virtual experiences 2020
During a 2020 survey carried out among 100 companies managing approximately * yearly annual online events worldwide, **** percent of respondents said they used Zoom as a platform for their online experiences. Microsoft Teams came in second with ** percent, while Facebook Live rounded out the top three with *** percent.
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AnyRoad. (February 24, 2021). Leading video calling platforms used for virtual experiences in 2020 [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 17, 2026, from /statistics/1266327/video-calling-technology-platforms-virtual-experiences/
AnyRoad. "Leading video calling platforms used for virtual experiences in 2020." Chart. February 24, 2021. ÌÇÐÄÆƽâ°æ. Accessed July 17, 2026. /statistics/1266327/video-calling-technology-platforms-virtual-experiences/
AnyRoad. (2021). Leading video calling platforms used for virtual experiences in 2020. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 17, 2026. /statistics/1266327/video-calling-technology-platforms-virtual-experiences/
AnyRoad. "Leading Video Calling Platforms Used for Virtual Experiences in 2020." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 24 Feb 2021, /statistics/1266327/video-calling-technology-platforms-virtual-experiences/
AnyRoad, Leading video calling platforms used for virtual experiences in 2020 ÌÇÐÄÆƽâ°æ, /statistics/1266327/video-calling-technology-platforms-virtual-experiences/ (last visited July 17, 2026)
Leading video calling platforms used for virtual experiences in 2020 [Graph], AnyRoad, February 24, 2021. [Online]. Available: /statistics/1266327/video-calling-technology-platforms-virtual-experiences/
