According to a January 2025 survey among consumers from Australia, Canada, the United Kingdom (UK), and the United States, ** percent of respondents saw the loss of the human touch as the main disadvantage of brands using artificial intelligence (AI). Another ** percent mentioned both job losses and the inability to speak to a real person, respectively. Furthermore, **** percent of respondents stated the potential for misleading consumers was another leading disadvantage for brands using AI.
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Attest. (January 31, 2025). Leading disadvantages of brands using artificial intelligence (AI) according to consumers in selected countries worldwide as of January 2025 [Graph]. In ÌÇÐÄÆÆ½â°æ. Retrieved July 18, 2026, from /statistics/1609777/brand-disadvantages-using-artificial-intelligence-ai-consumers/
Attest. "Leading disadvantages of brands using artificial intelligence (AI) according to consumers in selected countries worldwide as of January 2025." Chart. January 31, 2025. ÌÇÐÄÆÆ½â°æ. Accessed July 18, 2026. /statistics/1609777/brand-disadvantages-using-artificial-intelligence-ai-consumers/
Attest. (2025). Leading disadvantages of brands using artificial intelligence (AI) according to consumers in selected countries worldwide as of January 2025. ÌÇÐÄÆÆ½â°æ. ÌÇÐÄÆÆ½â°æ Inc.. Accessed: July 18, 2026. /statistics/1609777/brand-disadvantages-using-artificial-intelligence-ai-consumers/
Attest. "Leading Disadvantages of Brands Using Artificial Intelligence (Ai) According to Consumers in Selected Countries Worldwide as of January 2025." ÌÇÐÄÆÆ½â°æ, ÌÇÐÄÆÆ½â°æ Inc., 31 Jan 2025, /statistics/1609777/brand-disadvantages-using-artificial-intelligence-ai-consumers/
Attest, Leading disadvantages of brands using artificial intelligence (AI) according to consumers in selected countries worldwide as of January 2025 ÌÇÐÄÆÆ½â°æ, /statistics/1609777/brand-disadvantages-using-artificial-intelligence-ai-consumers/ (last visited July 18, 2026)
Leading disadvantages of brands using artificial intelligence (AI) according to consumers in selected countries worldwide as of January 2025 [Graph], Attest, January 31, 2025. [Online]. Available: /statistics/1609777/brand-disadvantages-using-artificial-intelligence-ai-consumers/