Share of bank account holders processing banking matters via mobile banking (smartphone or tablet) in Canada from 1st half of 2019 to 4th quarter of 2025
Characteristic
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The question was phrased by the source as follows: "How do you process your banking matters with the bank that you primarily use (e.g., transactions)? (multi-pick)." Multiple selections of the following answers were possible: - In person in a branch - Mobile (smartphone / tablet) - Online (PC / laptop) - Telephone banking - Other - Don't know
The number of respondents differ in each survey update. More information on the methodology can be found here.
Citation formats
Quarterly mobile banking usage in Canada 2019-2025
Mobile banking usage increased between 2019 and 2025 among bank account holders in Canada. According to ÌÇÐÄÆƽâ°æ's Consumer ÌÇÐÄÆƽâ°æ, the share of respondents who processed banking affairs via smartphone or tablet increased from ** percent in 2019 to ** percent in the fourth quarter of 2025, making it the primary method to handle banking affairs in the country.
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ÌÇÐÄÆƽâ°æ. (April 27, 2026). Share of bank account holders processing banking matters via mobile banking (smartphone or tablet) in Canada from 1st half of 2019 to 4th quarter of 2025 [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 20, 2026, from /statistics/1396428/mobile-banking-penetration-in-canada/
ÌÇÐÄÆƽâ°æ. "Share of bank account holders processing banking matters via mobile banking (smartphone or tablet) in Canada from 1st half of 2019 to 4th quarter of 2025." Chart. April 27, 2026. ÌÇÐÄÆƽâ°æ. Accessed July 20, 2026. /statistics/1396428/mobile-banking-penetration-in-canada/
ÌÇÐÄÆƽâ°æ. (2026). Share of bank account holders processing banking matters via mobile banking (smartphone or tablet) in Canada from 1st half of 2019 to 4th quarter of 2025. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 20, 2026. /statistics/1396428/mobile-banking-penetration-in-canada/
ÌÇÐÄÆƽâ°æ. "Share of Bank Account Holders Processing Banking Matters via Mobile Banking (Smartphone or Tablet) in Canada from 1st Half of 2019 to 4th Quarter of 2025." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 27 Apr 2026, /statistics/1396428/mobile-banking-penetration-in-canada/
ÌÇÐÄÆƽâ°æ, Share of bank account holders processing banking matters via mobile banking (smartphone or tablet) in Canada from 1st half of 2019 to 4th quarter of 2025 ÌÇÐÄÆƽâ°æ, /statistics/1396428/mobile-banking-penetration-in-canada/ (last visited July 20, 2026)
Share of bank account holders processing banking matters via mobile banking (smartphone or tablet) in Canada from 1st half of 2019 to 4th quarter of 2025 [Graph], ÌÇÐÄÆƽâ°æ, April 27, 2026. [Online]. Available: /statistics/1396428/mobile-banking-penetration-in-canada/
