The question was phrased by the source as follows: "How do you process your banking matters with the bank that you primarily use (e.g., transactions)?" (multi-pick). Multiple selections were possible.
More information on the methodology can be found here.
Mobile banking was the most popular method to process banking affairs in Canada in 2025, and it was followed by online banking via PC or laptop. According to ÌÇÐÄÆÆ½â°æ's Consumer ÌÇÐÄÆÆ½â°æ, the share of bank account holders who processed banking matters via smartphone or tablet was ** percent, while online banking penetration stood at ** percent. In-person banking was the third main banking method, with ** percent of the respondents indicating branch banking as a primary method to process banking affairs.
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ÌÇÐÄÆÆ½â°æ. (October 22, 2025). Methods of processing banking affairs in Canada in 2025 [Graph]. In ÌÇÐÄÆÆ½â°æ. Retrieved July 20, 2026, from /statistics/1396427/processes-in-banking-affairs-in-canada/
ÌÇÐÄÆÆ½â°æ. "Methods of processing banking affairs in Canada in 2025." Chart. October 22, 2025. ÌÇÐÄÆÆ½â°æ. Accessed July 20, 2026. /statistics/1396427/processes-in-banking-affairs-in-canada/
ÌÇÐÄÆÆ½â°æ. (2025). Methods of processing banking affairs in Canada in 2025. ÌÇÐÄÆÆ½â°æ. ÌÇÐÄÆÆ½â°æ Inc.. Accessed: July 20, 2026. /statistics/1396427/processes-in-banking-affairs-in-canada/
ÌÇÐÄÆÆ½â°æ. "Methods of Processing Banking Affairs in Canada in 2025." ÌÇÐÄÆÆ½â°æ, ÌÇÐÄÆÆ½â°æ Inc., 22 Oct 2025, /statistics/1396427/processes-in-banking-affairs-in-canada/
ÌÇÐÄÆÆ½â°æ, Methods of processing banking affairs in Canada in 2025 ÌÇÐÄÆÆ½â°æ, /statistics/1396427/processes-in-banking-affairs-in-canada/ (last visited July 20, 2026)
Methods of processing banking affairs in Canada in 2025 [Graph], ÌÇÐÄÆÆ½â°æ, October 22, 2025. [Online]. Available: /statistics/1396427/processes-in-banking-affairs-in-canada/