| Characteristic | Share of respondents |
|---|---|
| Q3 2025 | 81% |
| Q2 2025 | 81% |
| Q1 2025 | 80% |
| Q4 2024 | 80% |
| Q3 2024 | 79% |
| Q2 2024 | 77% |
| Q1 2024 | 76% |
| Q4 2023 | 76% |
| Q3 2023 | 77% |
| Q2 2023 | 78% |
| Q1 2023 | 78% |
| Q4 2022 | 76% |
| Q3 2022 | 77% |
| Q2 2022 | 77% |
| Q1 2022 | 77% |
| Q4 2021 | 78% |
| Q3 2021 | 78% |
| Q2 2021 | 78% |
| Q1 2021 | 78% |
| H2 2020 | 78% |
| H1 2020 | 77% |
| H2 2019 | 78% |
| H1 2019 | 78% |
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Source
Source
Release date
October 2025
More information
Region
Austria
Survey time period
H1 2019 to Q3 2025
Number of respondents
1,243 respondents
Age group
18-64 years
Special properties
bank account holders
Method of interview
Online survey
Supplementary notes
The original question was phrased by the source as follows: "How satisfied are you currently with your primarily used bank? (single-pick). One selection of the following answers was possible:
- Very satisfied
- Satisfied
- Neither satisfied nor dissatisfied
- Dissatisfied
- Very dissatisfied
- Don't know
The displayed figures were recorded based on the above question. The number of respondents differs in each survey update. More information on the methodology can be found here.
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