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Share of customers satisfied with their primary banks in Spain from 1st half 2019 to 3rd quarter 2025

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Source

Release date

October 2025

Region

Spain

Survey time period

H1 2019 to Q3 2025

Number of respondents

1,782 respondents

Age group

18-64 years

Special properties

bank account holders

Method of interview

Online survey

Supplementary notes

The original question was phrased by the source as follows: "How satisfied are you currently with your primarily used bank? (single-pick). One selection of the following answers was possible:
- Very satisfied
- Satisfied
- Neither satisfied nor dissatisfied
- Dissatisfied
- Very dissatisfied
- Don't know

The displayed figures were recorded based on the above question. The number of respondents differs in each survey update. More information on the methodology can be found here.

Citation formats

Satisfaction with primary bank in Spain 2019-2025, by quarter

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