The original question was phrased by the source as follows: "How satisfied are you currently with your primarily used bank? (single-pick). One selection of the following answers was possible: - Very satisfied - Satisfied - Neither satisfied nor dissatisfied - Dissatisfied - Very dissatisfied - Don't know
The displayed figures were recorded based on the above question. The number of respondents differs in each survey update. More information on the methodology can be found here.
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Satisfaction with primary bank in Spain 2019-2025, by quarter
Customer satisfaction with primary banks in Spain remained relatively stable between 2019 and 2025. According to ÌÇÐÄÆÆ½â°æ's Consumer ÌÇÐÄÆÆ½â°æ, the share of bank account holders who were satisfied with their primary banks was ** percent in the third quarter of 2025, *** percent higher than a year ago. Though satisfaction did not decrease, the share of customers willing to change primary banks rose during the same period.
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ÌÇÐÄÆÆ½â°æ. (October 22, 2025). Share of customers satisfied with their primary banks in Spain from 1st half 2019 to 3rd quarter 2025 [Graph]. In ÌÇÐÄÆÆ½â°æ. Retrieved July 25, 2026, from /statistics/1395980/satisfaction-with-primary-bank-in-spain/
ÌÇÐÄÆÆ½â°æ. "Share of customers satisfied with their primary banks in Spain from 1st half 2019 to 3rd quarter 2025." Chart. October 22, 2025. ÌÇÐÄÆÆ½â°æ. Accessed July 25, 2026. /statistics/1395980/satisfaction-with-primary-bank-in-spain/
ÌÇÐÄÆÆ½â°æ. (2025). Share of customers satisfied with their primary banks in Spain from 1st half 2019 to 3rd quarter 2025. ÌÇÐÄÆÆ½â°æ. ÌÇÐÄÆÆ½â°æ Inc.. Accessed: July 25, 2026. /statistics/1395980/satisfaction-with-primary-bank-in-spain/
ÌÇÐÄÆÆ½â°æ. "Share of Customers Satisfied with Their Primary Banks in Spain from 1st Half 2019 to 3rd Quarter 2025." ÌÇÐÄÆÆ½â°æ, ÌÇÐÄÆÆ½â°æ Inc., 22 Oct 2025, /statistics/1395980/satisfaction-with-primary-bank-in-spain/
ÌÇÐÄÆÆ½â°æ, Share of customers satisfied with their primary banks in Spain from 1st half 2019 to 3rd quarter 2025 ÌÇÐÄÆÆ½â°æ, /statistics/1395980/satisfaction-with-primary-bank-in-spain/ (last visited July 25, 2026)
Share of customers satisfied with their primary banks in Spain from 1st half 2019 to 3rd quarter 2025 [Graph], ÌÇÐÄÆÆ½â°æ, October 22, 2025. [Online]. Available: /statistics/1395980/satisfaction-with-primary-bank-in-spain/