Quarterly number of consumer complaints against Bank of America reported to the Consumer Financial Protection Bureau (CFPB) in the United States from 1st quarter 2012 to 2nd quarter 2025
Characteristic
Number of customer complaints
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From 2012 to 2025, the total number of complaints lodged by Bank of America customers increased more than ****. In the first quarter of 2012, the American banking giant received approximately consumer complaints, which surged to around * by the second quarter of 2025. This significant rise in complaints can be attributed to several factors, including an increase in customer awareness of their rights, the growing complexity of banking products and services, and heightened scrutiny of financial institutions in the wake of economic changes.Â
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Consumer Financial Protection Bureau. (September 16, 2025). Quarterly number of consumer complaints against Bank of America reported to the Consumer Financial Protection Bureau (CFPB) in the United States from 1st quarter 2012 to 2nd quarter 2025 [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 28, 2026, from /statistics/1500412/bankofamerica-consumer-complaints-quarterly/
Consumer Financial Protection Bureau. "Quarterly number of consumer complaints against Bank of America reported to the Consumer Financial Protection Bureau (CFPB) in the United States from 1st quarter 2012 to 2nd quarter 2025." Chart. September 16, 2025. ÌÇÐÄÆƽâ°æ. Accessed July 28, 2026. /statistics/1500412/bankofamerica-consumer-complaints-quarterly/
Consumer Financial Protection Bureau. (2025). Quarterly number of consumer complaints against Bank of America reported to the Consumer Financial Protection Bureau (CFPB) in the United States from 1st quarter 2012 to 2nd quarter 2025. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 28, 2026. /statistics/1500412/bankofamerica-consumer-complaints-quarterly/
Consumer Financial Protection Bureau. "Quarterly Number of Consumer Complaints against Bank of America Reported to The Consumer Financial Protection Bureau (Cfpb) in The United States from 1st Quarter 2012 to 2nd Quarter 2025." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 16 Sep 2025, /statistics/1500412/bankofamerica-consumer-complaints-quarterly/
Consumer Financial Protection Bureau, Quarterly number of consumer complaints against Bank of America reported to the Consumer Financial Protection Bureau (CFPB) in the United States from 1st quarter 2012 to 2nd quarter 2025 ÌÇÐÄÆƽâ°æ, /statistics/1500412/bankofamerica-consumer-complaints-quarterly/ (last visited July 28, 2026)
Quarterly number of consumer complaints against Bank of America reported to the Consumer Financial Protection Bureau (CFPB) in the United States from 1st quarter 2012 to 2nd quarter 2025 [Graph], Consumer Financial Protection Bureau, September 16, 2025. [Online]. Available: /statistics/1500412/bankofamerica-consumer-complaints-quarterly/
