* Sample consisted of participants from the following territories: the U.S., UK, Australia, Germany, Austria, the Netherlands, Belgium, France, Sweden, Norway, Finland, New Zealand, Italy, Poland, Portugal, Spain, Czechia, and Greece.
The sample sizes are nationally representative, naturally including both Klarna users and non-Klarna users.
The release date is the date of last access.
Citation formats
Social media accounts users followed and purchased from 2023, by generation
According to a global survey conducted in 2023, roughly of Millennials followed and purchased goods from the social media accounts of brands. Overall, about **** of Gen Z users followed and purchased from influencers, whilst just ** percent of Baby boomers did. Additionally, *** out of ten respondents belonging to the Gen X age group followed and purchased from the social media accounts of retailers.
A booming market
In recent years, social commerce has exploded in popularity among online shoppers. Consumers can now purchase items directly on social media platforms, going from discovery to purchase in a matter of minutes. Social commerce is estimated to reach over *** trillion U.S. dollars in revenue by 2028, up from *** billion in 2024. This new form of e-commerce is the most popular in Thailand, where around ** percent of online consumers use social sites as a purchase channel. In comparison, this share stood at ** percent in the United States.
Chinese platforms dominate the social space
Chinese social shopping sites are the most successful ones worldwide. For example, Douyin, a short-form video sharing app, ranked as the highest revenue-generating platform in 2024, raking in approximately *** billion U.S. dollars. WeChat, a messaging app, came in second with a revenue of *** billion dollars, followed by Little Red Book, a picture sharing app, with a revenue of ** billion dollars. TikTok, which is owned by the Chinese company ByteDance, came in sixth place, pulling in ** billion dollars in revenue. While TikTok's popularity extends globally, its on-app purchase store, TikTok Shop, primarily caters to the Asian market. Thus, it is clear that China is the global leader in social selling.
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Klarna. (February 19, 2024). Types of social media accounts shoppers followed and purchased from worldwide as of 2nd quarter 2023, by generation [Graph]. In ÌÇÐÄÆÆ½â°æ. Retrieved August 01, 2026, from /statistics/1336485/global-types-social-media-accounts-followed-and-purchased-from-by-age/
Klarna. "Types of social media accounts shoppers followed and purchased from worldwide as of 2nd quarter 2023, by generation." Chart. February 19, 2024. ÌÇÐÄÆÆ½â°æ. Accessed August 01, 2026. /statistics/1336485/global-types-social-media-accounts-followed-and-purchased-from-by-age/
Klarna. (2024). Types of social media accounts shoppers followed and purchased from worldwide as of 2nd quarter 2023, by generation. ÌÇÐÄÆÆ½â°æ. ÌÇÐÄÆÆ½â°æ Inc.. Accessed: August 01, 2026. /statistics/1336485/global-types-social-media-accounts-followed-and-purchased-from-by-age/
Klarna. "Types of Social Media Accounts Shoppers Followed and Purchased from Worldwide as of 2nd Quarter 2023, by Generation." ÌÇÐÄÆÆ½â°æ, ÌÇÐÄÆÆ½â°æ Inc., 19 Feb 2024, /statistics/1336485/global-types-social-media-accounts-followed-and-purchased-from-by-age/
Klarna, Types of social media accounts shoppers followed and purchased from worldwide as of 2nd quarter 2023, by generation ÌÇÐÄÆÆ½â°æ, /statistics/1336485/global-types-social-media-accounts-followed-and-purchased-from-by-age/ (last visited August 01, 2026)
Types of social media accounts shoppers followed and purchased from worldwide as of 2nd quarter 2023, by generation [Graph], Klarna, February 19, 2024. [Online]. Available: /statistics/1336485/global-types-social-media-accounts-followed-and-purchased-from-by-age/