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Satisfaction levels of transaction banking services in the United States in 2020, by race

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Source

In cooperation with
Release date

July 2020

Region

United States

Survey time period

March to June 2020

Supplementary notes

Transaction banking activities, for instance, include withdrawals and deposits.
The respondents were sampled and weighted to match the general population of the U.S. by the source.

Citation formats

Satisfaction with transaction banking services in the U.S. 2020, by race

Published by K. Scholle, Aug 10, 2020
In 2020, about ** percent of White Americans in the United States said that they were very satisfied with their transaction banking services, while Black Americans with the same level of satisfaction amounted to ** percent. Only *** percent of White Americans and **** percent of Black Americans were very dissatisfied with their transaction banking services.
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