Total number of consumer complaints against Bank of America reported to the Consumer Financial Protection Bureau (CFPB) in the United States from 2012 to 2025, by product
Characteristic
Number of customer complaints
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From January 1, 2012, through November 5, 2025, Bank of America received approximately ***consumer complaints. The most common areas of complaint were mortgages, checking and savings accounts, and credit and prepaid cards. Of these, mortgage-related issues led all categories with nearly * complaints.
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Consumer Financial Protection Bureau. (November 5, 2025). Total number of consumer complaints against Bank of America reported to the Consumer Financial Protection Bureau (CFPB) in the United States from 2012 to 2025, by product [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 21, 2026, from /statistics/1500541/boa-consumer-complaints-product/
Consumer Financial Protection Bureau. "Total number of consumer complaints against Bank of America reported to the Consumer Financial Protection Bureau (CFPB) in the United States from 2012 to 2025, by product." Chart. November 5, 2025. ÌÇÐÄÆƽâ°æ. Accessed July 21, 2026. /statistics/1500541/boa-consumer-complaints-product/
Consumer Financial Protection Bureau. (2025). Total number of consumer complaints against Bank of America reported to the Consumer Financial Protection Bureau (CFPB) in the United States from 2012 to 2025, by product. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 21, 2026. /statistics/1500541/boa-consumer-complaints-product/
Consumer Financial Protection Bureau. "Total Number of Consumer Complaints against Bank of America Reported to The Consumer Financial Protection Bureau (Cfpb) in The United States from 2012 to 2025, by Product." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 5 Nov 2025, /statistics/1500541/boa-consumer-complaints-product/
Consumer Financial Protection Bureau, Total number of consumer complaints against Bank of America reported to the Consumer Financial Protection Bureau (CFPB) in the United States from 2012 to 2025, by product ÌÇÐÄÆƽâ°æ, /statistics/1500541/boa-consumer-complaints-product/ (last visited July 21, 2026)
Total number of consumer complaints against Bank of America reported to the Consumer Financial Protection Bureau (CFPB) in the United States from 2012 to 2025, by product [Graph], Consumer Financial Protection Bureau, November 5, 2025. [Online]. Available: /statistics/1500541/boa-consumer-complaints-product/
