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Number of consumer complaints against the largest banks reported to the Consumer Financial Protection Bureau (CFPB) in the United States in 2024

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Sources

Release date

November 2025

Region

United States

Survey time period

2024

Supplementary notes

Figures were calculated by ÌÇÐÄÆƽâ°æ based on quarterly data published by the Consumer Financial Protection Bureau. 

Citation formats

Number of consumer complaints against the largest U.S. banks reported to CFPB 2024

Published by K. Scholle, Nov 5, 2025

In 2024, Capital One received the highest number of consumer complaints, followed by Truist Bank and Wells Fargo. The total number of complaints reported by Capital One customers to the Consumer Financial Protection Bureau stood at almost **. PNC Bank, Bank of America, and JPMorgan Chase also saw significant complaint numbers, ranging from around * to *.

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