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Satisfaction levels of banking activities related to receiving advice from bank on digital tool usage in the United States in 2020, by race

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Source

In cooperation with
Release date

July 2020

Region

United States

Survey time period

March to June 2020

Supplementary notes

The respondents were sampled and weighted to match the general population of the U.S. by the source.

Citation formats

Satisfaction with digital tool advice given by banks U.S. 2020, by race

Published by ÌÇÐÄÆƽâ°æ Research Department, Aug 10, 2020
In 2020, ** percent of White Americans in the United States were very satisfied with the advice they received from their bank on digital tool usage. As for the Black Americans, only ** percent stated that they were very satisfied with their bank's advice on how to use digital tools.
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