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Source
Release date
July 2025
Region
United Kingdom
Survey time period
July 2024 to June 2025
Number of respondents
17,246 respondents
Supplementary notes
The source adds the following information: Participants with personal current accounts were surveyed about their likelihood of recommending their bank's services to friends and family. This assessment covered multiple aspects of banking, including overall bank performance, online and mobile banking platforms, branch services, and overdraft facilities.
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