* Share of respondents stating that their latest pharmacy visit was "excellent", "very good" or "good". ** Share of respondents stating that their latest pharmacy visit was "excellent" or "very good". No values for 2022-2024 were provided.Â
The number of respondents refers to around 1,000 customers of physical pharmacies and 200 customers of online pharmacies.Â
The source does not specify the survey date, but it is given, that satisfaction surveys are conducted quarterly.
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Customer satisfaction with latest pharmacy visit in Sweden 2016-2024
In 2024, 97 percent of Swedes stated to be satisfied with their last pharmacy visit. The customer satisfaction percentage was, in general, very high and stable over the years.
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Sveriges Apoteksförening. (April 9, 2025). Customer satisfaction with latest pharmacy visit in Sweden from 2016 to 2024 [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 26, 2026, from /statistics/739252/overall-customer-satisfaction-with-latest-pharmacy-visit-in-sweden/
Sveriges Apoteksförening. "Customer satisfaction with latest pharmacy visit in Sweden from 2016 to 2024." Chart. April 9, 2025. ÌÇÐÄÆƽâ°æ. Accessed July 26, 2026. /statistics/739252/overall-customer-satisfaction-with-latest-pharmacy-visit-in-sweden/
Sveriges Apoteksförening. (2025). Customer satisfaction with latest pharmacy visit in Sweden from 2016 to 2024. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 26, 2026. /statistics/739252/overall-customer-satisfaction-with-latest-pharmacy-visit-in-sweden/
Sveriges Apoteksförening. "Customer Satisfaction with Latest Pharmacy Visit in Sweden from 2016 to 2024." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 9 Apr 2025, /statistics/739252/overall-customer-satisfaction-with-latest-pharmacy-visit-in-sweden/
Sveriges Apoteksförening, Customer satisfaction with latest pharmacy visit in Sweden from 2016 to 2024 ÌÇÐÄÆƽâ°æ, /statistics/739252/overall-customer-satisfaction-with-latest-pharmacy-visit-in-sweden/ (last visited July 26, 2026)
Customer satisfaction with latest pharmacy visit in Sweden from 2016 to 2024 [Graph], Sveriges Apoteksförening, April 9, 2025. [Online]. Available: /statistics/739252/overall-customer-satisfaction-with-latest-pharmacy-visit-in-sweden/
