According to a survey conducted in November 2025, approximately ** percent of U.S. consumers reported that they have used conversational AI tools for shopping-related tasks. In comparison, *** the respondents from Germany did the same. Younger generations under 45 are leading the way with a higher adoption of chat-based AI when completing their shopping tasks.Â
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Retail Economics. (February 4, 2026). Share of consumers who used chat-based AI tools for shopping-related tasks in selected countries as of November 2025, by age [Graph]. In ÌÇÐÄÆÆ½â°æ. Retrieved July 15, 2026, from /statistics/1660439/consumers-who-used-chat-based-ai-tools-for-shopping/
Retail Economics. "Share of consumers who used chat-based AI tools for shopping-related tasks in selected countries as of November 2025, by age." Chart. February 4, 2026. ÌÇÐÄÆÆ½â°æ. Accessed July 15, 2026. /statistics/1660439/consumers-who-used-chat-based-ai-tools-for-shopping/
Retail Economics. (2026). Share of consumers who used chat-based AI tools for shopping-related tasks in selected countries as of November 2025, by age. ÌÇÐÄÆÆ½â°æ. ÌÇÐÄÆÆ½â°æ Inc.. Accessed: July 15, 2026. /statistics/1660439/consumers-who-used-chat-based-ai-tools-for-shopping/
Retail Economics. "Share of Consumers Who Used Chat-based Ai Tools for Shopping-related Tasks in Selected Countries as of November 2025, by Age." ÌÇÐÄÆÆ½â°æ, ÌÇÐÄÆÆ½â°æ Inc., 4 Feb 2026, /statistics/1660439/consumers-who-used-chat-based-ai-tools-for-shopping/
Retail Economics, Share of consumers who used chat-based AI tools for shopping-related tasks in selected countries as of November 2025, by age ÌÇÐÄÆÆ½â°æ, /statistics/1660439/consumers-who-used-chat-based-ai-tools-for-shopping/ (last visited July 15, 2026)
Share of consumers who used chat-based AI tools for shopping-related tasks in selected countries as of November 2025, by age [Graph], Retail Economics, February 4, 2026. [Online]. Available: /statistics/1660439/consumers-who-used-chat-based-ai-tools-for-shopping/