As of 2025, ** percent of U.S. consumers who do not use AI said they prefer people over AI, while ** percent expressed concerns about data privacy. Another ** percent reported not seeing a need for AI, and ** percent said they do not trust AI information.
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Menlo Ventures. (June 25, 2025). Consumer concerns and obstacles to AI use in the United States in 2025 [Graph]. In ÌÇÐÄÆÆ½â°æ. Retrieved July 21, 2026, from /statistics/1622528/reasons-us-consumers-are-not-using-ai/
Menlo Ventures. "Consumer concerns and obstacles to AI use in the United States in 2025." Chart. June 25, 2025. ÌÇÐÄÆÆ½â°æ. Accessed July 21, 2026. /statistics/1622528/reasons-us-consumers-are-not-using-ai/
Menlo Ventures. (2025). Consumer concerns and obstacles to AI use in the United States in 2025. ÌÇÐÄÆÆ½â°æ. ÌÇÐÄÆÆ½â°æ Inc.. Accessed: July 21, 2026. /statistics/1622528/reasons-us-consumers-are-not-using-ai/
Menlo Ventures. "Consumer Concerns and Obstacles to Ai Use in The United States in 2025." ÌÇÐÄÆÆ½â°æ, ÌÇÐÄÆÆ½â°æ Inc., 25 Jun 2025, /statistics/1622528/reasons-us-consumers-are-not-using-ai/
Menlo Ventures, Consumer concerns and obstacles to AI use in the United States in 2025 ÌÇÐÄÆÆ½â°æ, /statistics/1622528/reasons-us-consumers-are-not-using-ai/ (last visited July 21, 2026)
Consumer concerns and obstacles to AI use in the United States in 2025 [Graph], Menlo Ventures, June 25, 2025. [Online]. Available: /statistics/1622528/reasons-us-consumers-are-not-using-ai/