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Source
Source
Release date
October 2025
More information
Region
United States
Survey time period
H1 2019 to Q3 2025
Number of respondents
8,231 respondents
Age group
18-64 years
Special properties
bank account holders
Method of interview
Online survey
Supplementary notes
The question was phrased by the source as follows: 鈥淗ow do you process your banking matters with the bank that you primarily use (e.g., transactions)? (multi-pick)鈥. Multiple selections of the following answers were possible:
- In person in a branch
- Mobile (smartphone / tablet)
- Online (PC / laptop)
- Telephone banking
- Other
- Don't know
The number of respondents differs in each survey update. More information on the methodology can be found here.
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