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Digitalization of the selling process was the area most heavily invested in by B2B companies in Germany in the first quarter of 2023. Around ** percent of companies invested in content marketing.

Importance of B2B investments

E-commerce is a fast-paced market, so companies must constantly invest to maximize their profits. Around ** percent of B2B companies in Germany expected their online revenue to either stay stable or increase in the upcoming months. Therefore, it is logical that these companies are investing heavily in the digitalization of the selling process and social media, since a smoother customer experience often results in higher revenues. The main points of focus for B2B businesses when it came to investing in their online stores were SEO/SEA, relaunching/ replatforming, and product data maintenance. SEO and SEA are different methods of ensuring that a website scores higher in search engine results, so the customers easily find it. This is an important investment because more traffic on the website increases the chances of purchases being made, which, of course, leads to higher revenues.

Are marketplaces a must?

Traditionally, marketplaces were used to describe a square or area in which a market was held. Vendors would come and sell their merchandise together in different towns each day, providing the residents a one-stop shop to buy various necessities. Nowadays, marketplaces typically refer to online sites such as Amazon or eBay. The principle, however, is very similar to that of the traditional marketplace, with small and large companies all selling their products on the same site. Many people turn to websites such as these to find products they need, which means that companies who only sell products on their own site are missing out on this consumer base