During a survey published in August 2024, approximately ** percent of responding adult consumers in the United States reported receiving the right amount of direct mail. Around ** percent said they received it too frequently. According to the same study, U.S. consumers' leading expectations toward direct mail marketing included personalization.
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Lob. (June 26, 2025). Consumer perception of direct mail frequency in the United States as of August 2024 [Graph]. In ÌÇÐÄÆÆ½â°æ. Retrieved July 14, 2026, from /statistics/1329774/direct-mail-frequency-perception/
Lob. "Consumer perception of direct mail frequency in the United States as of August 2024." Chart. June 26, 2025. ÌÇÐÄÆÆ½â°æ. Accessed July 14, 2026. /statistics/1329774/direct-mail-frequency-perception/
Lob. (2025). Consumer perception of direct mail frequency in the United States as of August 2024. ÌÇÐÄÆÆ½â°æ. ÌÇÐÄÆÆ½â°æ Inc.. Accessed: July 14, 2026. /statistics/1329774/direct-mail-frequency-perception/
Lob. "Consumer Perception of Direct Mail Frequency in The United States as of August 2024." ÌÇÐÄÆÆ½â°æ, ÌÇÐÄÆÆ½â°æ Inc., 26 Jun 2025, /statistics/1329774/direct-mail-frequency-perception/
Lob, Consumer perception of direct mail frequency in the United States as of August 2024 ÌÇÐÄÆÆ½â°æ, /statistics/1329774/direct-mail-frequency-perception/ (last visited July 14, 2026)
Consumer perception of direct mail frequency in the United States as of August 2024 [Graph], Lob, June 26, 2025. [Online]. Available: /statistics/1329774/direct-mail-frequency-perception/